CAUTION / NOTICE / HINT
NOTICE:
Some satellite radio broadcasts require payment. A contract must be made between a satellite radio company and the user. If the contract expires, it will not be possible to listen to the broadcast.
PROCEDURE
1. | CHECK SURROUNDINGS |
(a) Check if the vehicle is in an environment where reception is difficult due to something blocking the area above the vehicle.
*a | Example | *b | In a tunnel |
*c | In a building | *d | Under an overpass |
*e | On a forest or tree-lined path | *f | Between tall buildings |
*g | Under a cliff or overhang | - | - |
HINT:
If the area above the vehicle is blocked, such as when in a building or tunnel, reception may not be possible.
OK:
Area above vehicle is not blocked.
NG | ![]() | END (MOVE VEHICLE TO LOCATION WHERE RECEPTION IS BETTER) |
|
2. | CHECK RADIO RECEIVER ASSEMBLY |
(a) Check if CH001 (free broadcast) can be received.
OK:
CH001 can be received.
NG | ![]() | GO TO STEP 6 |
|
3. | CHECK DISPLAY SETTING |
(a) Check the display screen.
Result | Proceed to |
---|---|
"Updating" is displayed. | A |
"-----" is displayed. | B |
None of the displays above are shown. | C |
B | ![]() | THERE IS NO SONG/PROGRAM TITLE OR ARTIST NAME/FEATURE ASSOCIATED WITH CHANNEL AT THAT TIME |
C | ![]() | GO TO STEP 6 |
|
4. | CHECK CONTRACT CONDITIONS |
(a) Check if the pay-type contract has been extended, or if the contract period has ended.
OK:
Pay-type contract is valid.
NG | ![]() | TO RECEIVE PAY-TYPE BROADCASTS, CONTRACT MUST BE MADE WITH SATELLITE RADIO COMPANY |
|
5. | PERFORM ACTIVATION REFRESH |
(a) Perform activation refresh by referring to the satellite radio company web site (https://care.siriusxm.com/retailrefresh_view.action).
OK:
Malfunction disappears.
HINT:
The XM radio ID that is necessary to perform activation refresh is displayed when CH000 is selected on the satellite radio.
OK | ![]() | END |
NG | ![]() | PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE |
6. | CHECK DISPLAY |
(a) Check the display screen.
Result | Proceed to |
---|---|
"SAT Check Antenna" is displayed. | A |
"SAT No Signal" is displayed. | B |
"Loading" is displayed. | |
"SAT Channel Off Air" is displayed. | C |
After "---" is displayed, display automatically switches to CH001. | D |
"SAT Ch Unauthorized" is displayed. | E |
"SAT Chan Unavailable" is displayed. | |
None of the displays above are shown. |
B | ![]() | END (MOVE VEHICLE TO LOCATION WHERE RECEPTION IS BETTER) |
C | ![]() | CHANNEL IS CURRENTLY NOT BEING BROADCASTED. BROADCAST CAN BE LISTENED TO OR VIEWED WHEN IT IS BACK ON AIR. (CHECK WITH RADIO STATION) |
D | ![]() | CHANNEL BROADCAST HAS ENDED (CHECH WITH RADIO STATION) |
E | ![]() | GO TO STEP 11 |
|
7. | REPLACE ANTENNA CORD SUB-ASSEMBLY |
(a) Replace the antenna cord sub-assembly with a new or known good one and check if radio broadcasts can be received normally.
Click here
OK:
Radio broadcasts can be received normally.
OK | ![]() | END |
|
8. | REPLACE NO. 2 ANTENNA CORD SUB-ASSEMBLY |
(a) Replace the No. 2 antenna cord sub-assembly with a new or known good one and check if radio broadcasts can be received normally.
Click here
OK:
Radio broadcasts can be received normally.
OK | ![]() | END |
|
9. | REPLACE NO. 6 ANTENNA CORD SUB-ASSEMBLY |
(a) Replace the No. 6 antenna cord sub-assembly with a new or known good one and check if radio broadcasts can be received normally.
w/o Rear No. 2 Seat: Click here
w/ Rear No. 2 Seat: Click here
OK:
Radio broadcasts can be received normally.
OK | ![]() | END |
|
10. | REPLACE TELEPHONE ANTENNA ASSEMBLY |
(a) Replace the telephone antenna assembly with a new or known good one and check if radio broadcasts can be received normally.
Click here
OK:
Radio broadcasts can be received normally.
OK | ![]() | END |
NG | ![]() | PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE |
11. | CHECK CURRENTLY SELECTED CHANNEL |
(a) Check if CH000 is currently selected.
OK:
CH000 is selected.
OK | ![]() | END (CH000 HAS NO SOUND. SELECT ANOTHER CHANNEL.) |
NG | ![]() | PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE |
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