PROBLEM SYMPTOMS TABLE
NOTICE:
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HINT:
Symptom | Suspected Area | Link |
---|---|---|
Screen does not change when Point of Interest is selected on Destination screen | Proceed to "Switch Operation of Remote Touch not Accepted" | |
Screen does not change when Destination Assist is selected on Destination screen | Proceed to "Switch Operation of Remote Touch not Accepted" | |
Symptom | Suspected Area | Link |
---|---|---|
Cannot contact call center when Call Dest. Assist is selected on Destination Assist screen | Contact Telematics Service Provider to inquire about network status | - |
Proceed to "UNABLE TO CONNECT TO CALL CENTER" | | |
Proceed to "DCM Data Signal Circuit between Navigation ECU and DCM" | | |
Radio receiver assembly | | |
DCM (Telematics Transceiver) | | |
Other caller's voice volume cannot be adjusted using the Destination Assist screen | Radio receiver assembly | |
Symptom | Suspected Area | Link |
---|---|---|
Does not recognize voice commands performed to contact support center | Check if the LEXUS ENFORM service is available | - |
Check if the normal voice recognition function is operating correctly | | |
Proceed to "Does not Recognize Voice Commands Performed to Contact Support Center" | | |
The microphone button on the keyboard input screen does not become enabled | Check if the LEXUS ENFORM service is available | - |
Proceed to "UNABLE TO CONNECT TO CALL CENTER" | |
Symptom | Suspected Area | Link |
---|---|---|
LEXUS App Suite function error message is displayed on the screen | Follow on screen instructions | - |
Proceed to "Confirm Cellular Phone Functionality" | | |
Proceed to "Confirm Vehicle Headunit Functionality" | | |
Proceed to "LEXUS App Suite Reset Procedure" in Operation Check | | |
Radio receiver assembly | | |
LEXUS App Suite and services are not operating as expected | Proceed to "Confirm Cellular Phone Functionality" | |
Proceed to "Confirm Vehicle Headunit Functionality" | | |
Proceed to "LEXUS App Suite Reset Procedure" in Operation Check | | |
Radio receiver assembly | | |
LEXUS App Suite voice recognition is not possible (Voice recognition on the navigation system is normal) | Proceed to "Confirm Cellular Phone Functionality" | |
Proceed to "Confirm Vehicle Headunit Functionality" | | |
Proceed to "LEXUS App Suite Reset Procedure" in Operation Check | | |
Radio receiver assembly | | |
Sound quality of LEXUS App Suite function is poor | Check that cellular phone handset volume is turned up | - |
Check that adequate signal is maintained while the vehicle is being driven | - | |
Proceed to "Confirm Cellular Phone Functionality" | | |
Proceed to "Confirm Vehicle Headunit Functionality" | | |
Proceed to "LEXUS App Suite Reset Procedure" in Operation Check | | |
Radio receiver assembly | |
Lexus RX (RX 350L, RX450h) 2016-2025 Repair Manual > Smart Access System With Push-button Start (for Entry Function): Dtc Check / Clear
DTC CHECK / CLEAR CHECK FOR DTC NOTICE: When using the Techstream with the engine switch off, connect the Techstream to the DLC3 and turn a courtesy light switch on and off at intervals of 1.5 seconds or less until communication between the Techstream and the vehicle begins. Then select the vehicle ...
Lexus RX (RX 350L, RX450h) 2016-2025 Repair Manual > Front Radar Sensor System: Lost Communication with Cruise Control Module Missing Message (U010487)
DESCRIPTION The millimeter wave radar sensor assembly communicates with the forward recognition camera via CAN communication. If a communication error is detected between the forward recognition camera and millimeter wave radar sensor assembly, the millimeter wave radar sensor assembly stores this D ...