PROBLEM SYMPTOMS TABLE
HINT:
Click here
Symptom | Suspected Area | Link |
---|---|---|
"Communication Module failure detected, please contact your dealer" message is played | Diagnostic Trouble Code Chart (Red Indicator has failed and cannot indicate a failure) | |
"Communication Module Activation Failed" message is played | Verify any network problems by calling the Lexus Customer Assistance Center and select prompt for "Lexus Enform with Safety Connect" | - |
Wait for a while, then move to different location and retry (try to find location with better signal reception) | - | |
Diagnostic Trouble Code Chart | | |
"Unable to Connect the Emergency Call Center" or "Unable to Connect to the Call Center" message is played | Verify any network problems by calling the Lexus Customer Assistance Center and select prompt for "Lexus Enform with Safety Connect" | - |
Wait for a while, then move to different location and retry (try to find location with better signal reception) | - | |
Perform Vehicle Inquiry on Techstream and verify subscription status | - | |
Refer to UNABLE TO CONNECT TO CALL CENTER | | |
"Safety Connect is not active" message is played | Perform Vehicle Inquiry on Techstream and verify subscription status | - |
Explain to the customer that the system is in shipping mode, and confirm whether or not they would like to change to active mode | - |
Symptom | Suspected Area | Link |
---|---|---|
Green indicator abnormal (Remains OFF) | Refer to GREEN INDICATOR REMAINS OFF | |
Red indicator abnormal (Remains ON) | Refer to RED INDICATOR REMAINS ON | |
Illumination on the manual (SOS) switch panel does not turn on | Proceed to "Emergency Call Switch Illumination Circuit" | |
Lexus RX (RX 350L, RX450h) 2016-2025 Repair Manual > Shift Lever: On-vehicle Inspection
ON-VEHICLE INSPECTION PROCEDURE 1. SECURE VEHICLE (a) Fully apply the parking brake and chock a wheel. CAUTION:
Make sure to apply the parking brake and chock a wheel before performing this procedure.
If the vehicle is not secure and the shift lever is moved to N, the vehicle may suddenly move, ...
Lexus RX (RX 350L, RX450h) 2016-2025 Repair Manual > Can Communication System: AFS ECU Communication Stop Mode
DESCRIPTION Detection Item Symptom Trouble Area AFS ECU Communication Stop Mode Either condition is met:
"Headlight swivel (AFS)" is not displayed on the CAN Bus Check screen of the Techstream.
Click here
Communication system DTCs (DTCs that start with U) that correspond to "A ...