CAUTION / NOTICE / HINT
HINT:
PROCEDURE
1. | VEHICLE BROUGHT TO WORKSHOP |
|
2. | CUSTOMER PROBLEM ANALYSIS CHECK AND SYMPTOM CHECK |
HINT:
What | Vehicle model, system name |
When | Date, time, occurrence frequency |
Where | Road conditions |
Under what conditions? | Driving conditions, weather conditions |
How did it happen? | Problem symptoms |
|
3. | PRE-CHECK |
(a) Measure the battery voltage.
Standard voltage:
11 to 14 V
If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.
(b) Check the fuses and relays.
(c) Check the connector connections and terminals to make sure that there are no abnormalities such as loose connections, deformation, etc.
|
4. | VERIFY CUSTOMER SUBSCRIPTION IS ACTIVE* |
(a) Enter the VIN into Vehicle Inquiry on the Techstream and verify the subscription type and expiration date.
|
5. | CHECK CAN COMMUNICATION SYSTEM* |
(a) Check if can communication system DTCs output.
Click here
Result | Proceed to |
---|---|
CAN DTCs are not output. | A |
CAN DTCs are output. | B |
B | ![]() | GO TO CAN COMMUNICATION SYSTEM* |
|
6. | CHECK FOR DTC* |
(a) Refer to DTC Check/Clear.
Click here
Result | Proceed to |
---|---|
DTCs are output. | A |
DTCs are not output. | B |
B | ![]() | GO TO STEP 10 |
|
7. | DTC CLEAR* |
(a) Refer to DTC Check / Clear.
Click here
HINT:
The present DTCs may not indicate actual malfunctions depending on the vehicle operating conditions.
|
8. | RECHECK FOR DTC* |
(a) Refer to DTC Check / Clear.
Click here
Result | Proceed to |
---|---|
DTCs are output. | A |
DTCs are not output. | B |
HINT:
B | ![]() | GO TO STEP 10 |
|
9. | DIAGNOSTIC TROUBLE CODE CHART |
(a) Find the output DTC in Diagnostic Trouble Code Chart.
Click here
NEXT | ![]() | GO TO STEP 13 |
10. | CHECK VEHICLE CONTROL HISTORY* |
(a) Check for vehicle control history and note any codes that are output.
Click here
Result | Proceed to |
---|---|
No vehicle control history is output | A |
Any vehicle control history is output | B |
B | ![]() | GO TO VEHICLE CONTROL HISTORY |
|
11. | PROBLEM SYMPTOMS TABLE |
(a) Refer to Problem Symptoms Table.
Click here
Result | Proceed to |
---|---|
Fault is not listed in Problem Symptoms Table | A |
Fault is listed in Problem Symptoms Table | B |
HINT:
If the symptom does not reoccur and no DTC is output, attempt to reproduce the symptoms.
Click here
B | ![]() | GO TO STEP 13 |
|
12. | OVERALL ANALYSIS AND TROUBLESHOOTING* |
(a) Terminals of ECU
Click here
(b) Data List / Active Test
Click here
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13. | REPAIR OR REPLACE |
(a) Adjust, repair or replace as necessary.
(b) Check if the DCM (telematics transceiver) has been replaced.
Result | Proceed to |
---|---|
The DCM (telematics transceiver) has been replaced | A |
The DCM (telematics transceiver) has not been replaced | B |
B | ![]() | GO TO STEP 15 |
|
14. | PERFORM DCM ACTIVATION* |
(a) Perform "DCM ACTIVATION".
Click here
|
15. | CONFIRMATION TEST |
NEXT | ![]() | END |
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